Astrotalk Store is a leading Direct-to-Consumer (D2C) brand specializing in bracelets and gemstones.

We are scaling up our D2C team and looking for an Operations Lead who would be a part of the core You Would Management & SLA Monitor and improve fill rates at B2B partner locations.

• Track and ensure 3PL performance against defined Center Operations & SLAs:
• Implement and optimize fulfillment center (FC) processes.
• Optimize units packed per day and throughput efficiency.
• Oversee raw material inventory and utilization.
• Ensure machinery performance and & Lead monthly supply planning based on demand Management:
• Optimize 3PL partnerships (e.g., direct shipping via Shiprocket, etc.
• Define and track SLAs for RTOs, return processing, and last-mile & Automation:
• Own and improve internal tools.
• Build and maintain operational dashboards and reporting systems.
• Automate core processes (e.g., e-way bills, inwarding, scheduling, POs, & Manage vendor relationships and performance.
• Align procurement with forecasting and demand planning.
• Monitor and plan working capital & Compliance:
• Drive budgeting and cost optimization.
• Lead regular inventory audits and cycle counts.
• Ensure compliance in warehousing, logistics, and labor were looking for:
• 2+ years of experience in operations management.
• Demonstrated experience in a D2C environment.
• Excellent managerial skills with a proven ability to manage, motivate, and develop teams.
• Hands-on approach.
• Masters degree
  
  

(ref:iimjobs.com)