Key Responsibilities

• Handle customer queries and provide timely support across channels (email, chat, calls).
• Manage and maintain strong relationships with international clients.
• Oversee client onboarding processes to ensure a seamless experience.
• Collaborate with internal teams to resolve issues and streamline operations.
• Track, monitor, and improve customer satisfaction levels.
• Prepare and maintain reports related to client interactions and onboarding.
  
  

About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.