We are looking for a relationship manager with experience in partner/client management. The ideal candidate will be responsible for managing relationships with our partners, ensuring a seamless onboarding experience, addressing their concerns, and helping them succeed on the platform.

Key Responsibilities

• Build and maintain strong relationships with partners and act as their primary point of contact.
• Manage partner onboarding, training, and ongoing engagement.
• Resolve partner queries and concerns in a timely and professional manner.
• Conduct regular follow-ups to ensure partner satisfaction and retention.
• Collaborate with internal teams to address escalations and improve partner experience.
• Monitor partner performance and share actionable insights for growth.
• Drive partner engagement initiatives and ensure adherence to platform policies and processes.
• Gather feedback from partners and work closely with relevant teams to improve products, processes, and overall experience.
  
  

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