Key Responsibilities

• Respond to customer queries through calls, chats, and emails in a professional and courteous manner.
• Identify customer concerns and provide appropriate solutions or assistance.
• Escalate complex or unresolved issues to the relevant team whenever required.
• Ensure prompt responses and consistent follow-ups until queries are resolved.
• Maintain accurate records of customer interactions and updates for future reference and tracking.
  
  

About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.