Key Responsibilities

• Manage end-to-end fulfilment for marketplace channels such as Blinkit, Zepto, Swiggy Instamart, Flipkart Minutes, Amazon FBA, and Myntra
• Handle PO management, appointment booking, ASN creation, and dispatch coordination with the warehouse
• Track fill rate, on-time delivery, and GRN status, and resolve shortages, rejections, and rework quickly
• Process RTV, returns, and debit notes, and follow up on claims and reconciliations with platform teams
• Coordinate with the warehouse team on picking, packing, labelling, and compliance with each platform’s packaging standards
• Manage orders, inventory sync, and SKU mapping on the WMS/OMS (Unicommerce/Uniware)
• Prepare daily and weekly MIS reports on dispatch, fill rate, aging inventory, and escalations
• Escalate and resolve operational issues with platform account managers, logistics partners, and internal stakeholders
• Maintain process documentation and suggest improvements to cut errors and turnaround time
• Work on relevant automation to eliminate the manual work associated with the BAUs
  
  

About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.