Lead QA Specialist (BH)
Brellium
Location
New York City
Employment Type
Full time
Location Type
Hybrid
Department
Customer Success
Compensation
- $75K – $125K • Offers Equity
About Brellium
Brellium's mission is a big one – to improve the standard of care across the US healthcare system. We’ve built AI-powered technology that helps healthcare providers deliver safer, higher-quality care - starting with the first real-time medical review platform built to fix clinical and compliance risks before they impact patients.
Each year, 1 in 20 people in the U.S. experiences a medical diagnostic or compliance-related mistake. Most providers lack the time, staffing, and tools to mitigate these issues - so they go unnoticed, impacting care quality and increasing clinical and financial risk.
Brellium is building the AI-powered platform that helps providers deliver safer, more consistent care by mitigating risk early and aligning patient visits with clinical best practices. Our goal is to give every provider in the U.S. the tools to deliver clinically excellent, data-driven care - at scale.
Brellium was founded in 2021. Since then, we’ve grown to serve over 250,000 providers across all 50 states who use Brellium to take better care of their patients and ensure data-driven, compliant care. We’re a Series A company with over $16MM in funding from First Round Capital, Left Lane Capital, and Menlo Ventures.
About the Role
We are looking for a Behavioral Health QA Clinician to join our new Quality function and help shape the future of clinical quality and compliance at Brellium.
In this founding role, you’ll serve as the clinical quality leader for behavioral health — partnering directly with customer QA teams, Brellium engineers, and executive stakeholders to elevate documentation accuracy, compliance, and clinical integrity across the behavioral health ecosystem.
You’ll use Brellium’s AI-driven insights to identify patterns in provider documentation, design improvement plans, and guide organizations through operational change. This role blends hands-on clinical expertise with systems-level thinking — perfect for someone who’s built QA programs and wants to influence how technology and clinical standards converge.
This is a customer facing hourly retainer position with flexible engagement options (remote, hybrid, or on-site collaboration as needed).
What You’ll Do
Direct and Enforce QA Standards
Establish and uphold documentation, compliance, and quality standards for behavioral health customers using Brellium.
Review and analyze provider documentation to ensure alignment with payer, regulatory, and clinical requirements.
Provide structured feedback and education to customer QA and clinical teams to drive consistent improvement.
Identify Trends and Drive Systemic Improvements
Analyze large-scale audit data to uncover quality trends, risk areas, and training opportunities across provider networks
Translate data insights into action plans and QA frameworks that elevate care consistency and compliance outcomes
Collaborate with Brellium’s product and data teams to ensure AI insights reflect current payer and accreditation standards
Be the Liaison for Clinical Change
Serve as the primary clinical quality liaison between Brellium and customer leadership teams
Support change management initiatives — from revising QA workflows to designing training programs
Represent the clinician’s perspective in product feedback, ensuring Brellium remains the trusted standard for real-time quality improvement
What We’re Looking For
10+ years of behavioral health experience, ideally as a licensed clinician (LPC, LCSW, LMFT, etc.)
Deep expertise in quality assurance, compliance, or utilization review with a record of measurable improvement in documentation or audit outcomes
Strong understanding of payor requirements, accreditation standards (e.g., CARF, NCQA, Joint Commission), and Medicaid/commercial documentation frameworks
Experience designing and scaling QA programs, including training, process improvement, and policy development
Comfort with health tech and AI-enabled solutions; ability to translate clinical quality needs into operational or product requirements
Collaborative, humble, and motivated by impact
Bonus points if you have:
Experience building or leading QA programs in multi-site or virtual behavioral health organizations
Background in auditing or compliance leadership at payers, EAPs, or behavioral health providers
Familiarity with EMRs, audit software, and healthcare analytics tools
We are committed to offering a comprehensive and competitive total rewards package, including robust health benefits, commuter benefits, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
Benefits offered include:
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
11 paid holidays each year
Flexible PTO
Training and professional development
Hybrid Work Schedule (4 days onsite, 3 if located > 1 hour away)
What We’re About
Decide and Deliver: We are trusted to make nimble decisions without layers of sign-off and bureaucracy. We take smart risks, embrace the occasional failure, and focus on delivering results that matter.
Stay Hungry and Humble: There’s no room for ego here - just a shared drive to learn, improve, and take on what’s next.
Own It: We think and act like owners of our business. We are accountable for our actions, decisions, and results, even when things go wrong.
Customer Obsessed: Our customers are at the center of everything we do. We listen, adapt, and build flexible solutions that meet their needs. By staying responsive and proactive, we deliver value and build lasting partnerships.
Compensation Range: $75K - $125K