Who We Are:

We are a well-funded startup solving some of the toughest challenges in Conversational AI in a $500Bn+ industry. Our mission is to help businesses scale by harnessing the power of AI in their conversations. We already serve enterprise customers and are growing at breakneck speed with a team that has a proven track record in building Cognitive AI (speech and NLP) products, developing unique AI models (including multiple patents), leading high-performing teams at top tech companies, and creating multi-million-dollar businesses.

About the Role:

We’re seeking a detail-oriented Program Manager with SaaS/software experience to help shape the future of conversational AI. In this fast-paced, high-growth environment, you’ll drive cross-functional initiatives, streamline execution, and accelerate scalable growth for our cutting-edge platform. This is a full-time, remote opportunity.

What You’ll Do:

• Lead cross-product initiatives and maintain a product roadmap aligned with our vision and business goals; communicate product strategy, progress, and impact across teams
• Facilitate project planning, manage timelines and resources, and ensure on-time delivery
• Act as a bridge between engineering, product, and client teams
• Ensure release readiness, risk mitigation, and strong stakeholder alignment
• Perform data analysis (e.g., root cause analysis, regression, simulation, optimization) to identify opportunities for process improvement
• Manage audit engagements and ensure compliance with ISO 27001, SOC 2, and privacy standards (e.g., GDPR/CCPA)

What We’re Looking For

• MBA or B.Tech in Computer Science from Tier 1 Institute
• 3–8 years of experience in Program/Product Management in SaaS/software
• Proven success in fast-paced, high-growth environments
• Strong communication and stakeholder management skills
• Proficient in Microsoft Office and project management tools such as Azure DevOps, JIRA, MS Project, Asana, or Trello.
• Experience supporting audit readiness and working with regulators or auditors for SOC 2 and ISO 27001 (strong plus)

ConverzAI is an Equal Opportunity Employer and we value diversity in the company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status or any other basis forbidden under federal, state, or local law.