After profitably scaling our online business to over €150M in less than three years, we successfully entered retail this year — launching in over 5,000 stores! Now, we’re focused on accelerating this channel and transforming HOLY into a true international omnichannel brand.
To fuel this exciting journey, we’re looking for a Working Student in Retail Operations to strengthen our team and help ensure smooth execution across all retail processes.
Your Impact
Order Management: Oversee the full order flow from our retail partners - from placement to delivery - coordinating with 3PL providers and ensuring accurate product, pricing, and data updates.
Customer Service: Be the first point of contact for retail partners, building our retail support processes and ensuring top satisfaction.
Collaboration & Onboarding: Work closely with operations and retail teams to onboard new partners seamlessly and support integrations.
Optimization: Monitor logistics performance, assist with fleet management, and share regular insights to improve delivery reliability and efficiency.
Why This Role Matters
This role is your chance to play a pivotal part in HOLY’s retail expansion, ensuring flawless execution as we scale offline and continue our transformation into an omnichannel brand.