LemFi (Series B) is building the go-to financial app for the Global South.

Moving to a new country shouldn’t mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live.

What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth.

With over 2 million users across the globe, we process over $1.5B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity.

The Role

As the IT Operations Lead, you will own and scale LemFi’s internal IT ecosystem, ensuring every employee has a seamless, secure, and high-performing experience. You will shape the systems that power our distributed workforce, enabling fast growth while maintaining strong security, automation, and compliance.

This is a hands-on, high-impact role at the centre of how LemFi operates. You will manage our core collaboration, access, and security platforms while partnering closely with Security, Engineering, and People teams to build reliable, automated, and scalable IT foundations for the company’s next phase of growth.

How You’ll Contribute

• Own Core IT Systems: Manage and continuously improve Google Workspace, JumpCloud, VPN, antivirus, endpoints, Rippling, n8n, and Slack.

• Enable Seamless Employee Lifecycle: Oversee onboarding, access provisioning, off-boarding, and periodic access reviews for a secure and smooth experience.

• Drive Security & Compliance: Partner with Security Engineering to enforce MFA, secure configurations, and compliance standards across the environment.

• Automate Workflows: Build automations using n8n (or similar tools) to streamline onboarding, access management, reporting, and repetitive operational workflows.

• Measure What Matters: Define and track SLAs, onboarding efficiency, patch compliance, and system reliability to drive continuous improvement.

• Support Audit Readiness: Contribute to SOC2, PCI DSS, and DORA preparation in collaboration with the Security team.

• Optimise Vendor Management: Evaluate, negotiate, and manage vendors to ensure strong performance and cost efficiency.

• Document & Scale Processes: Create clear IT documentation, runbooks, and self-service resources to support a growing global team.

Who You Are

• Impact-Oriented: You design systems that increase reliability, reduce manual work, and directly improve the employee experience.

• Technically Grounded: You balance usability and security, making smart trade-offs in complex IT environments.

• Collaborative: You work smoothly across Security, Engineering, and People teams, communicating clearly and prioritising shared success.

• High Ownership: You take responsibility for the reliability, security, and performance of IT systems from design to daily operations.

• Continuously Improving: You look for opportunities to automate, simplify, and optimise processes across the IT ecosystem.
  

What You’ll Bring

• Hands-on experience managing Google Workspace, JumpCloud, and MDM for Mac and Windows devices.

• Strong understanding of VPN, antivirus, and endpoint compliance.

• Experience with workflow automation tools such as n8n.

• Familiarity with Rippling or other HR/IT integration tools.

• Knowledge of SOC2, ISO 27001, PCI DSS, or similar governance and audit frameworks.

The Interview Process

1. Chat with a Talent Partner (30 mins)

2. Technical Interview (60 mins)

3. Final Interview (60 mins)

Why Join LemFi?

Love shouldn’t be expensive, yet those working hardest for their families often face predatory fees and banking exclusion. We're changing this.

At LemFi, you won’t be just a cog in a machine. Whether designing products, scaling operations, or telling our story, you’ll tackle complex challenges with real, immediate impact. Your work goes beyond metrics - it puts money back in families’ pockets and offers access to the previously excluded. Join us to make a meaningful difference, where high performance is a lifeline for millions.

Our Values: How We Win

• Sharp Customer Focus 🎯 We cut through the noise and prioritize ruthlessly based on what drives real value.

• Lead with Data 📊 We trade instinct for insight. We test, analyze, and own the outcomes.

• Ownership 🤝 We take responsibility for global outcomes, not just local wins.

• Grit 💪 We navigate ambiguity with resilience and keep pushing until the customer feels the impact.
  

You can connect with us on LinkedIn and Instagram and if you haven't already, download the app on the App Store or Google Play.

Diversity & Inclusion at LemFi

To build the best financial tools for the global diaspora, we need a team that reflects the world we serve. We welcome builders from all walks of life who embody our values over a perfect resume.

Don’t meet every single requirement in the job ad? Research shows that candidates from underrepresented backgrounds often hesitate to apply if they don't check every box. If you are excited about this role and our mission, we encourage you to apply anyway. You might be just the right person for this, or other roles.