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City Fleet Manager - Pune



Pune, Maharashtra, India
Posted on Saturday, March 9, 2024
Operations · Pune

City Fleet Manager - Pune

About Moove

Moove is on a mission to make the world more productive and successful by redefining

access to auto finance and vehicle ownership. Our starting point is a technology-enabled

lending model to radically transform the availability of auto finance and vehicles for

on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for

entrepreneurs in the mobility sector.

About the Role

City Fleet Manager, who will be charged with monitoring, supporting, and resolving

drivers issues within our Operations team and be a representative and ambassador for the

team across the company as well as to external stakeholders.

What you’ll be doing

● Managing the strategy for and execution of driver lifecycle events from sourcing to


● Building and managing a team to build processes for and manage driver lifecycle

and performance

● Handling escalations and managing conflict resolutions with our customers

● Planning, processing, and executing approved vehicle purchases through our

partner OEMs.

● Ensuring fleet operations are in compliance with local and state rules and


● Finding ways to cut costs and maximise profits.

● Supporting operational driver safety and compliance

● Contributing to the budgeting process from a Fleet Operations perspective.

● Liaising with peers within the region & company to share knowledge and optimise


● Monitoring driver behaviour and ensuring a high level of customer service.

● Analysing data to increase business operational efficiency.

● Lead deployment and quality of supply chain (i.e. Moove Driver-partners)

● Collaborate with marketing teams to initiate creative local strategies and user

growth campaigns

● Recommend improvements to the product models to ensure that products are

affordable and attractive to our driver partners

● Focus the team on ensuring DPs hit their KPIs

● Set team KPIs

What you will need for this position

● Preferred degree in Logistics or Mechanical Engineering or Management or on the

job experience.

● Ideally 2+ years of similar experience in logistics or supply functions in startups

● Candidates must have excellent communication skills

● Candidates must have strong negotiation skills

● Outstanding organizational skills.

● Analytical mindset and good problem-solving skills.

● Candidates will be subject to analytical test prior to interviews

● Candidates must be tech-savvy and datacentric.

● Growth mindset to scale up products and new geographies

Key Metrics

● Weekly P&L output - Actuals vs Targets

● Weekly Fleet Utilisation % of the fleet - Actuals vs Targets

● Driver Full Deposits in hand where relevant by market

● NPA %

● Monthly Recovery % against fleet size

● Cash Collection % against receivables

● City Driver Partner satisfaction score

● Fleet Safety - Telematics & Cameras

● Overall Fleet Growth

● Driver conversion vs vehicle ramp up targets

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh

often, and are looking for like-minded people to join us in our mission to disrupt vehicle

ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Company’s approved Employment Equity Plan and Targets will be considered as part

of the recruitment process. As an Equal Opportunities employer, we welcome people from

all backgrounds who seek the opportunity to help build a future where everyone and

everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of the information contained in

employment applications, as well as the accuracy of other data presented throughout the

hiring process and during employment. Any misrepresentations, falsifications, or material

omissions in any information or data provided by an applicant may result in the applicant

being excluded from further consideration for employment or if an individual has already

been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on

the basis of gender, race, sexual orientation, marital status, religion, political affiliation or

any other protected characteristic.

Moove’s Vision: Moove is a mobility asset finance company and is Uber's preferred fleet

partner. Our Vision is to democratise vehicle ownership and empower mobility

entrepreneurs worldwide.

Operations · Pune

City Fleet Manager - Pune

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