About Moove

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

About the Role

As a Maintenance Executive at Moove , you will be an integral part of our operations, ensuring the optimal functioning and upkeep of our assets. Your role will involve overseeing maintenance schedules, conducting inspections, and coordinating repairs to guarantee the safety and reliability of our equipment and facilities. Collaborating with a dedicated team, you will contribute to the seamless operation of our services, upholding Moove's standards of efficiency and quality. This position offers an opportunity to showcase your technical expertise while playing a key role in maintaining our commitment to excellence.

What You’ll be Doing

• Track telematic units and camera repairs by running weekly reports to identify units not updating and arrange to repair vehicles.

• Log tickets and schedule Beame repairs with MIX as per Beame weekly report.

• Attend to all Tracking unit repair booking requests via Freshdesk calls, chats, and e-mails

• Ensure the latest kilometres are updated on the MIX systems when carrying out repairs.

• Engage with the CIM team for information on written off vehicles and arrange to remove the MIX units from the written off units.

• Engage with CIM and Maintenance teams to identify vehicles that will be in for repairs for long periods of time and arrange to temp decommission vehicles for MIX billing.

• Engage with teams to identify vehicles coming out of repairs to ensure vehicles are commissioned again on the MIX systems.

• Engage with the CIM team to identify vehicles in impound and arrange to temp decommission vehicles for MIX billing.

• Track MIX unit stock on old and new units. Order new MIX units when needed if no old stock is available.

• Capture all tracking unit and camera repairs on the BYNX system.

• Assist teams in retrieving video footage as and when requested by CS, PE, RISK and CIM teams.

• Provide weekly updates on all vehicle repairs carried out as well as vehicles booked for repairs.

• Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies

• Assist with AD HOC tasks when required

What You will need for this position

• Candidate must possess a High School Certificate

• Minimum requirement: Qualified Motor Mechanic or Auto Electrician or have at least 5 years experience in fitting and diagnosing telematic units.

• 1-2 years of fleet maintenance experience preferred.

• Associates or Technical degree in Motor Mechanics would be advantageous

• Hands-On Fleet Industry Experience is a must

• Strong customer service and organisational skills required

• Attention to detail is compulsory

• Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred

Key Metrics

• Time bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot)

• Projection preparation for repairs (MIX – Tracking Units)

• Collation of all data and aligned team to resolve issues Timely closure of Repair complains

• Handle team of On Road support

• Coordination with workshop/Surveyor on daily status

• Daily report on repairs carried out

Who You'll Be Working with:

Directly reporting to our Maintenance Manager, and closely working with our Operations Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.

Department

Operations

Locations

Cape Town

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