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Sr. Director of Operations

OLIPOP

OLIPOP

Operations
Remote
Posted on Oct 10, 2024

ABOUT US

OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.

OUR TEAM

At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.

To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.

WHAT YOU’LL NEED

Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.

The Sr Director of Operations plays a critical role in the development and implementation of operations and supply chain strategies to support Olipop’s short- and long-term growth requirements. This position will oversee a growing team of customer service, warehouse, transportation, and co-manufacturing professionals, leading process and system improvements while enhancing our go to market strategy. This role will work cross functionally with Quality, Commercialization, Finance/FP&A, and Planning to support a robust distribution network to reduce costs, accelerate innovation timelines while contributing to Olipop’s improvement in key quality metrics.

We are looking for someone who: thrives in a fast-paced, results driven environment; is hard working; is a strategic, forward-thinking professional with a strong sense of urgency; and is enthusiastic about helping us achieve our social and business goals.

RESPONSIBILITIES

  • This role is responsible for leading and developing Logistics, Customer Service and Co-Manufacturing activities for Olipop
  • Collaborate cross-functionally with Commercial, Planning, Quality, Sales, Finance/FP&A, and Marketing to lead process improvements and drive operational efficiencies.
  • Assess the current supply chain layout, identify opportunities, and recommend permanent solutions to support improved COGS and increased volumes as the business continues to scale to $1B.
  • Maintain strategic partnerships with existing co-mans and ensure future capacity needs are met.
  • Build and implement supply chain strategies based on current and future direction.
  • Develop/train supply chain team, make staffing recommendations, and support ability to bring on new systems and tools to drive best in class service.
  • Support supply chain team through new product development and SKU rationalization.
  • Analyze SKU efficiency and closely communicate with Finance and Planning teams to understand its financial / operational impact
  • Lead and support Logistics Functions and partner with 3rd party providers (3PL DCs, transportation carriers) to deliver growth, service, customer service and cost initiatives.
  • Highly skilled in communication, can manage complex situations, and leadership in problem solving.
  • Ideate and implement robust productivity and sustainability programs

SKILLS/EXPERIENCE REQUIREMENTS

  • 12-15 years of experience in an applicable role within the beverage/CPG
  • Demonstrated ability to collaborate with cross-functional teams and external contacts
  • Leadership skills and presence that include the ability to drive innovative business improvements, balance short- and long-term priorities, deliver results, import and export good ideas, develop and inspire others, and lead with integrity.
  • Demonstrated ability for strategic thinking with multi year planning experience
  • Experience managing multiple co-pack/repack partners in the food and beverage industry.
  • Proven ability to develop strategic plans and manage implementation and execution, along with an ability to analyze data and identify root causes.
  • Must have a collaborative style and an ability to persuade, motivate in all directions within the organization – to sell up, to motivate down, and to cross sell to peers is essential to success.
  • Strong analytical skills with advanced MS Excel skills is a
  • Experience with NetSuite systems or any other ERP system strongly

Reports to: Vice President, Supply Chain

Compensation: $175k-$190k base salary + bonus

We are proud to be an Equal Opportunity/Affirmative Action Employer. Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.