Sales Operations Manager - Small Format, FSOP, E-Commerce
OLIPOP
ABOUT US
OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.
OUR TEAM
At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.
To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.
WHAT YOU’LL NEED
Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.
RESPONSIBILITIES
- Work alongside sales representatives and other stakeholders to support the day-to-day operational management for key customers (Small Format, FSOP and E-Commerce) which includes and is not limited to new item setup, onboarding, demo coordination, general paperwork, and supporting with third party platforms, etc.
- Support the sales team with general administrative tasks that support the daily and long term business needs
- Responsible for managing and updating third party platforms such as Syndigo, 1WorldSync, Ix-One, Foodlogiq, and ReposiTrak
- Manage the overall sales tech stack, including HubSpot, Slack, and other sales tools
- Drive tactical planning throughout all departments of the organization closest to the customer
- Increase sales productivity by simplifying processes and implementing sales automation tools: ex: contract management, content enablement software, etc.
- Provide consistent feedback for constant process improvement in the sales organization to scale with business growth
- Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes
- Liaison between other departments, external partners, providing the best customer service
QUALIFICATIONS
- 6+ years of proven experience in sales operations, business analysis, or sales support management
- Strong organization skills and attention to detail, however not to the point of being inflexible
- Have owned the end-to-end process of tracing the sales process and conversation rates throughout the sales funnel
- Program and project management capabilities
- Enthusiastic and comfortable working in an early stage company. Ability to think rapidly in a growing and changing environment
- The ability to produce accurate work quickly & efficiently, and with excellent follow-up communication
- Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment
- Excellent interpersonal, written and oral communication
- Humility, Aspiration, Commitment, Integrity, Engaged Empathy- our OLIPOP company values
- Ideal candidate has experience in CPG and supporting National Accounts and Foodservice
- Ideal candidate has experience in third party platforms Syndigo, 1WorldSync, and Ix-One
REPORTS TO:
Director of Sales Operations
COMPENSATION:
$85,000 base salary + bonus
We are proud to be an Equal Opportunity/Affirmative Action Employer. Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.