Company Background

Ownwell helps property owners reduce the costs of owning real estate. Our proprietary software automatically identifies property owners that are overpaying on real estate expenses. We then manage the end-to-end process of reducing bills through tax appeals, exemptions, and corrections.

Over $40 billion is overpaid in property taxes every year, and inaccurate tax assessments disproportionately affect people of color, immigrants, as well as low-income communities.

Ownwell is well-funded and venture-backed by some of the best investors in the world. Our customer base has grown by more than 1000% year-over-year with exceptional feedback demonstrating clear product market fit. We are looking for driven and passionate team members who thrive in a collaborative, positive culture where we all win together. If this sounds like the place for you, come help us change the way everyday homeowners manage their real estate across the country.

Our Culture

People are our superpower! Centered in everything we do is a true sense of team. We listen and we learn from each other. We are on this rocketship together and embrace a fast-paced, truly collaborative environment. We are here to win as a team and as a company.

We’ve brought together General Appraisers, Certified Public Accountants, Property Tax Consultants, Data scientists, PhDs, best-in-class customer support representatives, and more to deliver top results for our customers.

Our core values are our guiding principles in everything we do

• Customer Obsession

• Take Ownership

• Do The Right Thing

• Go Far Together

• Accelerate Innovation

Summary:

The People Business Partner is responsible for providing data-driven insights and analysis to support strategic decision-making within the People and Culture function. The ideal candidate will have a strong understanding of HR analytics, Benefits, Employee Experience, and reporting.

Responsibilities:
1. People Operations & Infrastructure

• Strategic Leadership: Partner with people managers to support company and culture vision, align human resources with company goals, and lead organizational change.
• Compliance & Policy: Serve as the guardian of Ownwell’s compliance (federal, state, and local), updating the Employee Handbook and designing policies that balance regulatory requirements with our specific culture.
• HR Tech Stack Owner: Own the process, design, and integrity of all HR systems (HRIS, ATS, Performance Management). You will ensure our systems scale with us and integrate seamlessly.
• Vendor Management: Act as the primary point of contact for our PEO, insurance brokers, and technology vendors, ensuring we are getting maximum ROI from our partnerships.
• Admin Excellence: Oversee the lifecycle of employment administration, from onboarding workflows to offboarding, pay increases, and title changes, ensuring a seamless, error-free experience.

2. People Analytics & Insights

• Dashboarding & Reporting: Design and implementation of people reporting, defining KPIs, developing and tracking dashboards that capture key metrics (retention, eNPS, headcount planning).
• Data Analysis: Interpret data to identify trends and patterns across the organization. Move beyond simple reporting to provide actionable insights that support strategic decision-making across the company and lead organizational improvements.
• Market Research: Conduct research to support talent acquisition and compensation initiatives, ensuring we stay competitive in the market.

3. Total Rewards & Employee Experience

• Employee Experience: Drive the design and execution of employee engagement initiatives to foster a positive and high performance culture. Establish and direct programs that reinforce Ownwell’s values, boost morale, and increase retention.
• Benefits Management: Lead the benefits renewal process and implementation, analyzing utilization data to make cost-effective recommendations.
• Tier 1 Support: Provide effective resolutions to employee questions on HR topics, triaging to leadership only when necessary.

Qualifications:

• Experience: 4+ years of experience in People Operations, HR Analytics, or a related HR Generalist role.
• The "Startup Scrappiness": Experience working in a high-growth startup (Series A-C) is highly preferred. You are comfortable oscillating between complex analysis and administrative execution.
• Data Fluency: You are proficient in Excel/Google Sheets (VLOOKUPs, Pivots are second nature) and have experience with data visualization tools.
• Tech Savvy: Deep familiarity with modern HR Tech stacks (e.g., Rippling, Gusto, Lattice, Culture Amp, Greenhouse).
• Communication: Strong written and verbal communication skills; ability to document processes clearly and explain data insights to stakeholders.
• Education: Bachelor’s degree in Human Resources, Business Analytics, or a related field.
• You’re Awesome: You are kind, welcoming, magnetic, curious, fast and intellectually honest. You can be warm and firm in the same conversation. Every Ownwellian especially, this one, defines our culture which is of the utmost importance to us.

Ownwell's vision is to democratize access to real estate expertise. When we say we want to provide access, we mean providing access to everyone. To do that well, we need a team that's broadly representative. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Ownwell is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other status.