Account Manager, Strategic Partnerships | Field-Based Healthcare Liaison | Boston Area
Talkiatry
Sales & Business Development
Boston, MA, USA
Posted on Apr 19, 2025
We are seeking a motivated, field-based Account Manager, Strategic Partnerships to expand market presence and build trusted, long-term relationships with our enterprise health system partners. This is an external-facing, territory-based, quota carrying role – ideal for self-starters who thrive on face-to-face engagement, are motivated by results, and excel at building partnerships in the field. Your primary focus will be launching new partnerships and ensuring existing relationships remain active, engaged, and high-performing over time. You’ll report to the Head of Account Management and collaborate with both internal and external stakeholders. Success in this role requires strong communication, relationship-building, and a proactive, strategic approach in a dynamic, mission-driven environment.
***This role will require regular travel within the greater Boston area.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
You will:
- Own and grow a portfolio of referral partners within your territory, focusing on new patient growth, provider retention, and revenue generation.
- Spend the majority of your time in the field meeting with providers and practice staff, attending events, and building relationships through in-person engagement (travel required ~75% of the time).
- Serve as the primary point of contact for your accounts, building trust and setting clear expectations.
- Lead in-person and virtual education sessions for doctors and staff to educate on Talkiatry’s services and establish referral workflows.
- Proactively manage issue resolution, escalations, problem-solve, and communicate to ensure satisfaction, maintain strong partnerships and build trust.
- Represent Talkiatry at conferences and networking events to build brand awareness and generate new relationships.
Who You Are:
- A self-motivated, competitive sales professional with a proven track record in field sales, business development, or account management (healthcare or mental health experience a plus).
- Persistent, gritty, and driven – you don’t give up easily and are energized by challenges.
- A natural relationship builder who thrives in external-facing roles and loves meeting new people.
- Results-oriented and resourceful, with a strong sense of ownership and accountability.
- Excellent communicator and influencer, able to tailor your approach to diverse stakeholders.
- Comfortable with frequent travel and in-person meetings within your assigned territory.
You have:
- Must be based in Northern California or Greater Boston Area
- 3+ years’ experience in a business development or account management role
- Healthcare or Mental Health experience a plus
- Ability to travel within your assigned territory for in-person meetings (~75% of the time)
- Bachelor's degree in Business Administration, Sales, Communications, Psychology, Healthcare, or related field
- Proficiency in CRM software (ex: HubSpot) and Microsoft Office
Why Talkiatry:
- Join a mission-driven, high-performance team making a real difference in mental health care
- Competitive compensation with uncapped earning potential
- Excellent benefits, including medical, dental, vision, 401K with match, generous PTO, and more
- Opportunities for professional growth and advancement
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.