Senior Collections Analyst
Wayflyer
About Wayflyer
Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.
Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.
Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.
Since launching in April 2020, we've deployed over $4.5bn to thousands of brands worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.
Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.
What you’ll do:
Manage delinquent accounts with sensitivity and professionalism, implementing revised payment structures and legal strategies when necessary.
Lead calls with our customers, building relationships to ensure the best outcome for Wayflyer.
Analyse financial & non-financial information to gain insights into the operations of leading eCommerce companies.
Quantify and assess risks affecting the Wayflyer portfolio, ensuring informed decision-making.
Monitor and evaluate customer performance within the portfolio.
Collaborate with the analytics and operations teams to develop tools that enhance reporting quality and provide valuable insights.
Collaborate closely with management to develop and implement new processes and refine existing products.
Knowledge, skills and experience:
3+ years of relevant work experience
ACA/ACCA/CIMA/CFA qualification is preferred but not essential
Previous background in an insolvency or collections environment is preferred but not essential.
You enjoy the challenge of collaborating with cross-functional teams across an organisation.
Previous background in an insolvency or collections environment is preferred but not essential.
You’re articulate, a self-starter, and a detail oriented, go-getter.
What is important to point out is that you can do most or all of the above mentioned and can point to your real experience doing it. You’ve probably done it at companies of different shapes, sizes and industries. Given what we do, experience in financial services, fintech and business-to-business organisations is particularly interesting to us.
On top of that, you’re amazing at prioritisation. You make sure you’re not spread too thin while also giving teams the support they need. You spend your time on the things that make a positive difference. People get why you’ve chosen to say ‘yes’, ‘no’, or ‘not yet’, and are ok with it.
What you’re like as a person and how you treat people is a big deal for us. People love working with you. You’re helpful and generous with your time and knowledge. People love helping you back. People know where they stand with you.
You’re always looking to learn and grow, on a personal and professional level. And you’re always looking to help others learn and grow by sharing your own knowledge and experience.
You know why diversity, equality, inclusion and belonging matters, and speak up when we can do better.
What happens next:
We’ll review and respond to every application we receive. If we’re interested in taking your application further, we will be in touch to find out more about you and what you’re looking for.
What perks and benefits do we offer?
Employee assistance programme
Private healthcare, life and critical illness cover
Work remotely abroad for up to 60 days a year
Pension plan
Generous parental and adoptive leave policies
Equity scheme - so you can share in our success!