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Senior Product Manager

WeTravel

WeTravel

Product
Amsterdam, Netherlands
Posted on Tuesday, December 12, 2023
Like the idea of a Hybrid work model?

Excited to work in an International team?

Want to work in a rapidly scaling company?

YOUR JOURNEY STARTS HERE...



OUR VALUES


This position presents the opportunity to work in a business-critical role in a rapidly growing company. You will also uphold our four core values:

  • Be the solution - take ownership, drive collaboration
  • Be resourceful - strive for new wins every day
  • Be honest - default to transparency
  • Be respectful - treat others like you want to be treated

We encourage applicants from diverse backgrounds and underrepresented groups and would invite you to apply. A diverse workforce is a highly productive one, so why not take a chance, send us your application even if you don't meet all our requirements, we may surprise you!


“Culture add”
is so much better than "culture fit" and welcome applications from all groups, irrespective of your, age, disability, gender reassignment, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, veteran status and sexual orientation.



At WeTravel, we believe that product managers have to be energetic advocates for our customers & our business. That means we are experts in prioritizing the problems our customers face and how solving those will help our business grow. As we scale, we will encounter new challenges & new use cases that will require fresh perspective & approaches. That is why we are looking for a product manager to take our trip experience to the next level for both our customers [trip operators] and their customers [the actual participant].

The ideal candidate has experience integrating various payment service providers [PSPs] for both pay-ins and pay-outs, including experience with beneficiary onboarding [i..e KYC, UBO, etc], and basic ledger architecture. They are able to skillfully tradeoff between delivering ease, user satisfaction, and robust functionality. They are able to ruthlessly prioritize, explain their rationale without bias, and advocate for the best ideas whether or not they are their own.

In this role, you will be responsible for delivering business value to WeTravel while solving problems for our target customers. You will have your own engineering team to work with & deliver a roadmap to market.



Department
Product
Employment Type
Full Time
Location
Amsterdam
Workplace type
Hybrid

Role and Responsibilities

  • Own your metrics including business & product KPIs that provide clarity into the impact your team is making
  • Liaise with PSPs and other payment partners to implement new features, payment methods, and currencies & ensure swift resolution of any customer facing issues with our payment providers
  • Connect with our users to identify & prioritized key user problems, validate the efficacy of solutions, and ultimately enable adoption of what is delivered
  • Enable design & engineering to understand the ‘Who’ & ‘what’ of payments & fin-tech solutions
  • Write detailed feature requirements that meet industry standards
  • Work directly with the other product manager, designers, engineering managers, and cross-functional stakeholders to ensure alignment & transparency on upcoming releases
  • Anticipate pitfalls and shortcomings within the feature development process & work proactively to find solutions
  • Develop a deep knowledge of the WeTravel platform and all its product components

Skills Knowledge and Expertise

  • No ego; the best idea wins.
  • Track record for building & launching payments & fin-tech products that deliver a measurable impact to revenue, profitability, and retention goals
  • Experience identifying & prioritizing customer problems and solving them
  • Skilled verbal & written communicator
  • Be comfortable in a fast-paced and hard-working environment
  • Be organized and driven; able to execute without day to day guidance
  • Being able to work flexibly across different time zones

Benefits



  • Attractive compensation
  • Unlimited Paid Time Off!
  • 3 week cross-functional onboarding training program for all new colleagues.
  • Cycle to work Scheme
  • Friday team lunches & after work social events.
  • Amazing new offices in the heart of Amsterdam - rooftop garden, right next to the Metro stop in ROKIN
  • Hybrid working model - 3 days in the office and Work From Home for the remainder
  • As a travel-related company, we have fantastic team retreats, two of our founders love surfing, so it's normally beside a great beach - it was Colombia for 2022
  • The latest tech you need to be successful.
  • For candidates resident outside the Netherlands salaries are weighted according to local factors and considerations of where you reside.

About WeTravel

Founded in 2016, WeTravel provides a complete booking and payments platform for multi-day and group travel companies of all sizes. We give your clients an easy booking experience while also helping you manage financials, payments to partners or your bank, registration information, and client communication all in one place.

Headquartered in San Francisco, with our secondary hub in Amsterdam, our team is driven to continuously improve our technology; ensuring that our clients always have the best possible solutions at their fingertips.