Employment Terms: This is a seasonal, temporary position beginning November 3, 2025, and ending April 30, 2026. Employment will automatically conclude at the end of the season without further notice or severance.

Job Summary

The Operations Manager, Events & Operations plays a key role in delivering high-quality game day experiences across the LOVB Pro League. Reporting to the Senior Manager, Events & Operations, this individual will oversee event execution and support logistical operations before, during, and after competitions.

This is a seasonal, full-time, non-exempt position expected to run from November 3, 2025, through April 30, 2026. Employment will automatically conclude at the end of the season without further notice or severance. The role is based in Austin, Houston, Atlanta, or Salt Lake City, depending on the assigned team.

Essential Duties and Responsibilities

As Facility Administrator:

• Serve as the primary on-site contact and Facility Administrator for all competitions at assigned venues.
• Support the Senior Manager with the recruitment and onboarding of contracted personnel, including Equipment Managers, VolleyStation Technicians, Security Managers, and others as needed.
• Develop and maintain venue-specific standard operating procedures and game day playbooks, including floor plans, load-in/load-out schedules, room assignments, staffing plans, catering, and security coordination.
• Provide detailed facility information to external partners (sponsors, media, and broadcast teams) to ensure all needs and activations are met.
• Act as a resource for teams, media, volunteers, and staff before, during, and after events.
• Ensure all match-day operations are executed to LOVB’s professional standards, prioritizing athlete experience, fan engagement, and operational safety.
• Coordinate emergency action plans (EAPs) and oversee third-party logistics, equipment movement, and sustainability efforts.

In Volleyball Operations at Events:

• Coordinate and train volunteers and game day staff (e.g., ball crew, floor wipers) in collaboration with the Pro Operations team.
• Develop home event plans that integrate production timelines, staffing, and team logistics.
• Participate in post-event evaluation meetings with Central Staff and team leadership to drive ongoing improvement.

In Event Administration:

• Manage event-specific budgets and ensure execution within approved financial parameters.
• Track and replenish event supplies and manage local storage facilities.
• Provide post-event reporting, operational analysis, and process recommendations.
• Maintain detailed documentation and communication with remote and on-site teams.

Required Skills and Abilities

• Strong organizational and problem-solving skills; ability to work independently and collaboratively.
• Excellent communication skills—clear, calm, and professional under pressure.
• Proven ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and commitment to delivering an exceptional fan and athlete experience.
• Ability to exercise discretion and maintain confidentiality.

Behavioral Competencies

• Positive, proactive, and team-oriented mindset.
• Creative thinker with the ability to adapt and improve processes.
• Flexible, resourceful, and able to stay composed under pressure.
• Entrepreneurial spirit suited to a fast-growing organization.

Education and Experience

• Bachelor’s degree preferred.
• 4–6 years of experience in sports event management, operations, or coordination required.
• Experience in facility operations strongly preferred.
• Background in volleyball or familiarity with indoor sports environments is a plus.
• Prior supervisory experience managing staff, contractors, or volunteers on game day.

Work Environment & Physical Requirements:

• Must be available for all home venue competitions (January–April) and occasional travel to non-home events or league tournaments.
• Position requires night and weekend availability during the season.
• Ability to lift up to 25 lbs, operate standard office and event equipment, and stand for extended periods.
• Regular use of video conferencing tools, phone, and computer communication.