About Moove

At Moove AV, we’re on a mission to make the world safer by enabling autonomy in transportation. Partnering with industry leaders like Waymo, we’re redefining fleet management and driving the commercialisation of autonomous vehicles.

We’re expanding globally and seeking passionate, innovative professionals to join our journey. If you’re ready to be at the forefront of cutting-edge technology and help make mobility safer, more efficient, and accessible, we want to hear from you!

About the Role

As the Process Excellence Lead, you will work closely with other members of the Ride Hailing Operations Leaders, as well as the CEO to support the design, monitoring and enhancement of key processes across our RHOs. You will be tasked with ensuring that these processes are aligned with our partner SOPs with particular focus on quality, safety, reduced variability and cost. You will work closely with our Training Lead to ensure that all colleagues have access to and understanding of our core processes.

What You’ll be Doing

• Drive system level process improvement programs to improve processes, reduce variability, decrease cost and decrease lead time

• Develop operational systems to support standardized work, problem solving, and a continuous improvement culture

• Mentor, coach, and teach people on lean efficiency and Kaizen principles

• Facilitate cross functional problem solving to design counter measures and corrective actions

• Be an important strategic partner for leaders across the organization

• Partner with Ride Hailing Operations teams to identify bottlenecks, conduct gap assessments, and map the current state

• Lead project implementation plans and manage the change management to ensure adoption of the desired future state

• Develop timelines to identify and plan for mitigations that address potential challenges that could block progress

• Engage, partner and present at all levels of the organization including key strategic partner.

• Lead cross-functional working groups

What You will need for this position

• Strong preference for someone who is experienced with Kaizen framework and processes

• Familiarity with and strong preference to use AI tools to run operations and solve problems rather than hiring headcount

• A relevant Degree with preference shown for but not exclusive to Fleet/Mobility/Logistics/ Engineering/Operations/Operations Management.

• 10+ years' experience in operations management, program management, and project management.

• PMP Certification in Project Management, Prosci Change Management, or similar

• Ability to break down ambiguous and complex problems into manageable segments, tease out dependencies, risks and mitigations with creative solutions; and get partners aligned with the strategy

• Solid experience planning for and managing several large-scale, complex projects and coordinating cross functional project members

• Ability to interpret complex data sets and derive actionable insights to drive safety improvements.

• Excellent verbal and written communication skills with the ability to simplify complex concepts and present at all levels within the organisation

• Outstanding organisational skills with a track record of managing organisational systems

• Right to work in the United States of America.

Who You'll Be Working with:

Directly reporting to our CEO, and closely working with our Cross Site Holdco Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.