FSQA Manager
Smalls
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Canada · United States · Remote
Posted 6+ months ago
The FSQA Manager will be responsible for assisting the Manufacturing Manager in Quality Assurance at all levels of production and in the development of new products.
What you’ll do:
- Assist in overseeing all aspects of quality assurance at all contract manufacturers and 3PLs
- Perform organoleptic and quality checks on finished products before release
- Review lab results and positive release of finished product
- Monitor and analyze customer complaint metrics and provide feedback whether a specific lot shall be put on hold
- Maintain log of on-hold products at Co-Mans and 3PLs and follow up for disposition
- Address non-conformances to Co-Mans or 3PLs, issue a Corrective Action/Preventive Action request, follow up and review CAPA response
- Keep track of vendor performance and issue a scorecard quarterly
- Assist in annual mock recalls and traceability exercises
- Conduct an annual assessment on Co-Mans food safety and quality programs including but not limited to HACCP, audit results, pest control, food defense, recall program, supplier approval program
- Maintain ingredients specs for all products produced at all Co-Mans.
- Prepare and maintain quality management documentation
- Assist in the development of new products
- Coordinate sending samples for nutritional and internal/external palatability testing
- Assist in searching for contract manufacturer or supplier of ingredients
What we'll love about you:
- You have a degree in Chemistry, Biology, Microbiology, Animal Science, or Food Science, and have experience doing parts of or the entirety of this role in a past job
- You've worked in the pet space for at least 5 years
- You have a deep understanding of food safety programs
- You demonstrate strong verbal and written communication skills
- You consider yourself a hands-on problem-solver that relies on data & analytics to guide your thinking
- You describe yourself as detail oriented and organized
- You enjoy handling multiple projects simultaneously
- You prefer to work independently with minimal direct supervision
What you'll love about us:
- Mission-driven Company: highly motivated by cat health.
- People-driven Company: we work hard but also deeply care about mental health and burnout.
- Data-driven Culture: we do not make decisions without consulting the data.
- Competitive Salary: make some $$$
- Competitive benefits: Fully paid Health, Vision, Dental insurance options
- Fully Remote Office and Culture: our team is located across all four US time zones.
- Free Product: Free Cat Food every month.
This job is no longer accepting applications
See open jobs at Smalls.See open jobs similar to "FSQA Manager" Left Lane.