The FSQA Manager will be responsible for assisting the Manufacturing Manager in Quality Assurance at all levels of production and in the development of new products.

What you’ll do:

• Assist in overseeing all aspects of quality assurance at all contract manufacturers and 3PLs
• Perform organoleptic and quality checks on finished products before release
• Review lab results and positive release of finished product
• Monitor and analyze customer complaint metrics and provide feedback whether a specific lot shall be put on hold
• Maintain log of on-hold products at Co-Mans and 3PLs and follow up for disposition
• Address non-conformances to Co-Mans or 3PLs, issue a Corrective Action/Preventive Action request, follow up and review CAPA response
• Keep track of vendor performance and issue a scorecard quarterly
• Assist in annual mock recalls and traceability exercises
• Conduct an annual assessment on Co-Mans food safety and quality programs including but not limited to HACCP, audit results, pest control, food defense, recall program, supplier approval program
• Maintain ingredients specs for all products produced at all Co-Mans.
• Prepare and maintain quality management documentation
• Assist in the development of new products
• Coordinate sending samples for nutritional and internal/external palatability testing
• Assist in searching for contract manufacturer or supplier of ingredients

What we'll love about you:

• You have a degree in Chemistry, Biology, Microbiology, Animal Science, or Food Science, and have experience doing parts of or the entirety of this role in a past job
• You've worked in the pet space for at least 5 years
• You have a deep understanding of food safety programs
• You demonstrate strong verbal and written communication skills
• You consider yourself a hands-on problem-solver that relies on data & analytics to guide your thinking
• You describe yourself as detail oriented and organized
• You enjoy handling multiple projects simultaneously
• You prefer to work independently with minimal direct supervision

What you'll love about us:

• Mission-driven Company: highly motivated by cat health.
• People-driven Company: we work hard but also deeply care about mental health and burnout.
• Data-driven Culture: we do not make decisions without consulting the data.
• Competitive Salary: make some $$$
• Competitive benefits: Fully paid Health, Vision, Dental insurance options
• Fully Remote Office and Culture: our team is located across all four US time zones.
• Free Product: Free Cat Food every month.